PetPoncho - Customized With Your Pet
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How to order
- Choose your color and pattern
- Upload a photo of your pet. Our artists will use this photo to create a custom illustration of your pet to be used in the pattern.
- Your PetPoncho is printed, cut, and sewn by our team! Made to order and ready to ship in less than 10 business days.
The comfiest thing ever, featuring your pet!
The PetPoncho is an oversized hoodie blanket that's custom made using your pet's photo!
Just select your options and upload your pet's photo, our artists will create a custom illustration of your pet to be used on your PetPoncho!
Love being comfy? Obsessed with your pet? You need a PetPoncho. Trust us, you'll never want to take it off!
Quality, where it counts
- 100% micro-mink polyester fabric
- Cruelty-free sherpa lining
- Sherpa fleece-lined hood
- Large pockets, kangaroo pouch
- Wrist cuffs
Not a pet hair magnet! If you're a pet owner, you get it. The struggle is real. That's why we designed the PetPoncho with a silky smooth micro-mink polyester fabric, you can thank us later.
Stay cozy in sherpa fleece. How do you create the comfiest, coziest hoodie blanket possible? You add an inner layer of luxurious sherpa fleece lining, of course!
Made with room to spare the PetPoncho is one-size-fits-most, teens and adults up to size 4XL, from 5'1 to 6'2. Although we've designed our sizing to be as inclusive as possible we understand it will fit everyone differently. To see how it will fit for you measure before you buy! The PetPoncho measures 37" long and 31" across the chest.
Have a question not answered here? Chat with us or send us an email. Our customer support team is online from 8:00am - 8:00pm PST, 7 days a week!
What type of photo should I upload?
- High-quality, original photos are best. (No filters/editing, no screenshots). Our artists work from the photo you submit so try to send the largest photo possible as details can get lost in screenshots or photos that are too small.
- Good lighting is important, make sure your pet's face isn't shaded or shadowed. Photos taken outside are best.
Position matters, try to upload a face-on photo of your pet. If they are sitting/standing and looking directly at the camera that is best.
How many photos should I upload? Please upload one photo of each pet. If you upload more than one photo per pet our artists will select which photos from your upload to use for the artwork on your PetPoncho.
Still not sure about the photo?
Our artists are good, they can usually work with whatever photo you upload. That being said, we can appreciate your effort in trying to select the best possible one. Chat with us, or send us an email! We would be happy to help you pick one out.
How long after I place my order can I expect to receive my PetPoncho?
One of the amazing things about the PetPoncho is that it's custom made, just for you!
After you place your order:
- Our artists create your pet's custom illustration.
- We use that illustration to create the artwork for your PetPoncho.
- The artwork is pushed into production - fabric printed, cut, sewn, and fully assembled.
- Your finished PetPoncho passes our quality check and is ready to ship.
All said and done it takes us up to 10 business days to create your PetPoncho, and shipping time varies based on the shipping method you've selected at checkout.
I have more than five pets, how can I add them?
If you have more than five pets you'd like to include on your PetPoncho we would be happy to help you with that. For more information, chat with us, or send us an email at firstname.lastname@example.org.
I don't want to choose a pattern icon, can it just be my pet's face?
Yes! During pattern selection, there is an option to choose "blank". If you select this option we will not use an icon in your pattern, instead, the pattern will just be your pet's face.
I like this but I'm looking for something a bit more custom, do you do special requests?
Yes! Believe it or not, we take special requests all the time. If you have an idea for something specific you'd like just chat with us, or send us an email to email@example.com.
Shipping Update: Due to ongoing impacts from the COVID-19 pandemic, our carriers are experiencing significant volumes, which may result in potential transit delays in your area. To avoid long shipping timelines we recommend upgrading your shipping method to "Express Shipping" whenever possible.
Majority of our products ship directly from our US warehouse, however some products are created and shipped from our overseas warehouse. Delivery estimates and shipping rates are displayed at checkout.
Please be advised that some items in your order may ship separately.
Shipments outside of the USA may incur customs fees. The customer is responsible for any applicable fees, import duties, taxes, or any other charges.
- 5-10 business days for our artists to finish your pet's artwork and for your custom product to be created.
- 1-3 business days for our warehouse to process your order after quality check.
Shipping estimates and rates are displayed at checkout. Please note that shipping estimates may vary and are not guaranteed.
- Standard Shipping: 9-15 business days from the shipped date
- Express Shipping: 3-5 business days from the shipped date
If you have any questions about shipping feel free to chat with us or email us at firstname.lastname@example.org.
Important: We ship packages to the exact shipping address you provide at checkout. My Breed Is Best is not responsible for packages that are shipped to an incorrect address that was provided by the customer during checkout. It is very important to review your shipping information and contact us within 12 hours of placing your order if the address needs to be updated.
If you're looking to return or exchange an item for whatever reason we're here to help! We offer easy, no-hassle returns within 15 days of receiving your order.
To initiate a return please email email@example.com and include your original order number, the reason for the return, and refund or exchange preference.
Things to note:
- All sale items are final sale
- All custom products with artwork of your pet are final sale
- All original and return shipping fees are non-refundable
- Items must be unworn, unwashed, and in original condition and packaging
- Allow 3-5 business days for us to process your return once items are received
If your order arrives damaged, or if the incorrect item was received, please email firstname.lastname@example.org with your order number and a photo of the damaged/incorrect product and our team will be be happy to assist in providing a refund or replacement.