If you're looking to return or exchange an item for whatever reason we're here to help! We offer easy, no-hassle returns within 15 days of receiving your order.
To initiate a return please email firstname.lastname@example.org and include your original order number, the reason for the return, and refund or exchange preference.
Things to note:
- All sale items are final sale
- All custom products with artwork of your pet are final sale
- All original and return shipping fees are non-refundable
- Items must be unworn, unwashed, and in original condition and packaging
- Allow 3-5 business days for us to process your return once items are received
If your order arrives damaged, or if the incorrect item was received, please email email@example.com with your order number and a photo of the damaged/incorrect product and our team will be be happy to assist in providing a refund or replacement.